The FedEx Customs Delay Fake

Flggd Scam School · Delivery, Refund & Logistics Scams · Lesson 12 of 16

An email says your FedEx shipment is delayed in customs and needs your documents to clear. If you're searching about a FedEx customs delay email, here's how to tell it's fake.

The message looks like this

Why this is a scam

Customs brokers work with the shipper, not with you, and they don't collect passports through email buttons. When a real shipment needs something from you, the request comes with a real tracking number you can verify on fedex.com.

This one wants a photo of your ID plus your address and phone. That bundle is an identity theft starter kit: enough to open accounts, pass verification checks, and impersonate you elsewhere.

The "penalties" threat is invented. Customs does not fine people for a courier's paperwork.

Red flags checklist

• A carrier asks you to upload ID or personal documents by email.

• The tracking number returns nothing on fedex.com.

• The sender's domain is not @fedex.com, despite the logo.

• A 24-hour deadline and vague "penalties" push you to comply.

• You aren't expecting an international shipment at all.

The manipulation tactic

Authority by borrowed uniform. Customs sounds official and slightly scary, so requests that would normally feel invasive suddenly feel required.

What to do, and what not to do

• Don't upload anything or tap the button.

• Check the tracking number yourself on fedex.com, typed in by you.

• Ask the sender of any real shipment to confirm its status.

• Report the email as phishing, then delete it.

• Never send ID photos to anyone who contacted you first.

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