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The "Your Item Was Returned" Trick

Writer: Richard Stocks
Richard Stocks
Jul 21
1 min read

Flggd Scam School · Delivery, Refund & Logistics Scams · Lesson 8 of 16

A text says your item was returned after failed delivery attempts, and you have hours to fix it. If you're checking whether that item returned to sender text is a scam, here's how to tell.

The message looks like this

Example of an item returned to sender scam text message

Why this is a scam

Carriers don't discard your mail on a 12-hour timer. Real undeliverable packages go back to the sender, who then contacts you. There is no panic window.

The "reschedule" page harvests your address, phone, and card details, usually behind a small redelivery charge. You get nothing redelivered, because nothing was ever held.

Two failed attempts would mean two real slips at your door. No slips, no attempts, no package.

Red flags checklist

  • A threat to discard or destroy a package on a short deadline.

  • "Failed delivery attempts" you saw no notice of at your door.

  • The link is not usps.com.

  • A card is required to schedule a free service.

  • No tracking number that matches any order you placed.

The manipulation tactic

Loss aversion. The thought of losing something already yours, even a package you can't name, pushes people to act faster than they think.

What to do, and what not to do

  • Don't tap the link. Real redelivery is arranged on usps.com, typed in by you.

  • Check your door and mailbox: real attempts leave real notices.

  • Confirm any order directly with the store that shipped it.

  • Forward the text to 7726 (SPAM), then delete it.

  • Never pay to reschedule a delivery.

Not sure about a message you've received? Check it in seconds with the free Flggd app.

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