The Microsoft Support Impersonation
Updated: Jul 26
Flggd Scam School · Tech Support & Device Takeover · Lesson 2 of 12
Someone claiming to be Microsoft says your computer has been sending error reports. If you just got a call from Microsoft support, here's the fact that settles it: Microsoft doesn't make these calls.
The message looks like this
Why this is a scam
Microsoft does not monitor your computer, does not know your phone number, and does not call customers about errors or viruses. Neither does Apple, Dell, or any other maker. Unsolicited "support" calls are scams, every time.
The goal is to get you to your keyboard. The caller walks you into system screens that look scary to anyone (every computer's event log shows harmless errors), then offers to fix the "damage" by remote connection, for a fee, or by "refunding" you through your bank.
Red flags checklist
Any unexpected call about your computer, from any company.
The caller says your machine is "sending errors" or "flagged on our servers".
A license, warranty, or account that will be "suspended today".
They ask you to open system screens and read codes back to them.
The fix requires remote access, payment, or your bank login.
The manipulation tactic
Borrowed authority. A famous brand name plus technical-sounding jargon makes the story feel official; the fake deadline stops you from checking it.
What to do, and what not to do
Hang up. It's not rude. It's the whole defense.
Never open websites, settings, or apps a cold caller dictates to you.
Never share your screen or install anything for someone who called you.
If you're worried about your computer, take it to a local shop you chose yourself.
Report the call at reportfraud.ftc.gov.
Not sure about a message you've received? Check it in seconds with the free Flggd app.
