Your customers send us the lie, before they send the money
A white-label scam-protection service your customers use under your brand, and a thirty-day proof of concept as the unit you authorise.
How it works
Flggd SafeLine
How it works. Turn your sound on.
Play the film
Read the transcript
Eight forty on a Tuesday morning. A member gets a text that looks like it's from their credit union.
Every fraud tool the institution runs watches the money. None of them watch the manipulation. It happens on the member's phone, where the institution can't see, until a payment appears.
Flggd SafeLine gives members somewhere to ask first, in your institution's name. It's a phone number. There's no app to install.
Members join by scanning a QR code, through your own branded sign-up page, or by sending a text.
When a message looks wrong, they forward it. A plain answer comes straight back by text. Likely a scam, likely safe, or proceed carefully, with what to do next.
Behind every answer is the Flggd Brain, always on and always learning. It learns from the scam, not from your customer.
Your team runs it from one portal: sign-ups, messages, support issues, your branding and your enrolment links. No engineering needed.
On Flggd's shared number, there's no engineering on your side. A dedicated number of your own must first be registered with the carriers.
Every other system in your stack is measured by what it catches. SafeLine is measured by what never arrives. It's designed for credit unions, community banks and member-owned institutions.
Flggd SafeLine. Scam checking in your name, for your members.
What your customers get
Plays once, then stops. Choose any step to jump to it.
Step 1 of 4
A member forwards a suspicious text
They forward it to their bank's SafeLine number. There is nothing to install.
Step 2 of 4
The verdict comes back in seconds
In plain language, with a link to the full analysis.
Step 3 of 4
The reasons are named
The full analysis lists the red flags it found and what to do next.
Step 4 of 4
The fraud team sees it in the portal
Each message and its verdict, in the bank's own portal, with no engineering to run it.
Real SafeLine screens from a test run. Members' phone numbers are hidden.
A customer forwards a suspicious text to a number and gets back an assessment: likely a scam, likely safe, or unclear, with plain-language guidance and a link to the fuller analysis.
They enrol through a branded opt-in page, a QR code, or by texting the service. Enrolment is recorded against your institution.
The verdict comes back in seconds, in plain language, with the reasons named and a link to the full analysis. A customer who was about to click has something to read instead. Enrolment is a text, a QR scan or a click, and there is nothing for them to install.
What your staff get
A portal showing enrolled customers, message volumes and support issues, with your branding and settings under your control.
For protective holds, an authorised officer is taken to a single review screen to approve or deny a held payment. Every decision is routed and audited.
Every message a customer forwards is a scam your fraud team can see while it is still being sent to other people. That is intelligence no transaction monitor produces, because the manipulation happens on a phone and the payment is what arrives afterwards.
The thirty-day proof of concept
The proof of concept is deliberately the smallest thing an institution can authorise. Thirty days, one-way data flow, no integration with the core, and nothing for the technology team to build. It is scoped so that the decision to try it does not have to travel up the organisation.
White paper · October 2026
The permission without the evidence
What FinCEN's June 2026 section 314(b) guidance changes for fraud, and what it still leaves unsolved.
Written for fraud, financial crimes and compliance leaders. About fifteen minutes to read.
Read the 314(b) paper
Worried about someone in your own family?
Check a message free.
