DPD will never ask you to pay a redelivery fee through a link in an email, text or iMessage. If something sent you looking for this number, that message was the scam.
Last checked against dpd.co.uk on 1 November 2026.
Track your parcel there, not from a link in a message.
Type it yourself for your country. Never follow a link in a message.
Your order page shows the real tracking.
Yes. It's DPD's Customer Service number in the United Kingdom, listed on DPD's own UK contact page. But a caller showing this number may still be a scammer, because caller ID can be faked. Hang up and call it yourself.
No. DPD's own scam page says it will never ask you to pay a redelivery fee through a link in an email, text or iMessage. Don't tap the link. Track the parcel in the DPD app or on DPD's website, typed yourself.
DPD says a genuine text will usually appear from DPD UK, DPD Local, or DPDgroup UK. A message from an email address or a random number is a scam.
Don't open it. DPD warns that scam emails sometimes ask you to download a file to create or change a delivery label, and the file can infect your computer.
Contact your bank now to freeze your card, on the number on the back of it. Change any passwords you entered. Then go to What to do now.
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