Rogers support: the real phone number

Rogers says it will never call to sell you a service you already have, and its staff will always give you a name or an interaction number. If something sent you looking for this number, that message was the scam.

Last checked against rogers.com on 1 November 2026.

Rogers · Canada
Rogers Customer Care · Canada 1 (888) 764-3771
Customer Care1 (888) 764-3771
Matches rogers.com, checked 1 November 2026

The real Rogers

  • Gives you a name or an interaction number
  • Never calls to sell you a service you already have
  • Never asks for your password
  • Never asks for a verification code
  • Never asks for gift cards

THE SCAM

  • "Your service will be suspended today"
  • "Read me the code we just texted you"
  • "You're owed a refund on your bill"
  • "We're upgrading your service, press 1"
  • "Pay with gift cards"

This is what the fake warning looks like

This is what the fake text looks like

  • The web address is not rogers.com
  • A same-day cut-off is the trick
  • Check your bill by signing in yourself
  • Don't tap the link. Forward the text to 7726.
SECURITY ALERT Rogers: Your payment failed and your service will be suspended today. Update your details now: rogers-billing-update.example
Illustration of a fake pop-up. The number shown is not real.
Rogers: Your payment failed and your service will be suspended today. Update your details now: rogers-billing-update.example
Illustration of a fake text. The link shown is not real.

Safer than calling

rogers.com

Type it yourself. Never follow a link in a message.

Call Rogers yourself

1 (888) 764-3771, the Customer Care number on Rogers' own fraud page.

Forward scam texts to 7726

Rogers asks you to forward them from your Rogers phone.

Questions people ask

Is 1 (888) 764-3771 really Rogers?

Yes. It's Rogers' Customer Care number, listed on Rogers' own fraud and scams page. But a caller showing this number may still be a scammer, because caller ID can be faked. Hang up and call it yourself.

Does Rogers call to sell me things?

It can, but in Rogers' words: "We will never call you to sell you a service you already have with us." And: "Our representatives will never refuse to give you their name or an interaction number." If a caller won't, hang up.

Someone asked for the code Rogers texted me.

Don't share it. Scammers use these codes to move your number to their own SIM card and get into your bank accounts. Hang up and call Rogers on 1 (888) 764-3771.

A text says my Rogers payment failed and service ends today.

Treat it as a scam. Don't tap the link. Check your bill by signing in at rogers.com yourself, and forward the text to 7726.

I think a scammer took over my Rogers account or number. What now?

Call Rogers Customer Care on 1 (888) 764-3771 straight away, then call your bank. Rogers also asks you to report fraud to the Canadian Anti-Fraud Centre. Then go to What to do now.

Already shared a code, paid, or lost your phone number?

What to do now

Not sure about a message you've been sent?

Check it free