Service Canada will not call, text or email you asking for your personal information. If a message or caller pushed you to ring a number, check it here first.
Last checked against canada.ca on 1 November 2026.
Sign in at canada.ca, typed yourself.
An officer can check whether a caller really works for Service Canada.
Walk in and ask in person.
Yes. It's 1 800 O-Canada, the number Service Canada's own scam and fraud page tells you to call to check a caller. But a caller showing this number may still be a scammer, because caller ID can be faked. Hang up and call it yourself.
No. About phone calls, texts and emails, Service Canada says: "We will not ask you to provide personal information." If someone says they're from Service Canada, hang up and call 1 800 O-Canada yourself.
That's a scam. Hang up. Service Canada's advice is to "never provide your SIN by phone unless you made the call and know that it is legally required".
Treat it as a scam. Don't tap the link. Look the benefit up on canada.ca, typed yourself, or call 1-800-622-6232.
Call Service Canada's SIN line on 1-866-274-6627 and tell them. Tell your bank, and report the scam to the police and the Canadian Anti-Fraud Centre. Then go to What to do now.
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