Service Canada: the real contact numbers

Service Canada will not call, text or email you asking for your personal information. If a message or caller pushed you to ring a number, check it here first.

Last checked against canada.ca on 1 November 2026.

Service Canada · Canada
Service Canada 1 800 O-Canada · Canada 1-800-622-6232
1 800 O-Canada1-800-622-6232
Matches canada.ca, checked 1 November 2026
Service Canada Social Insurance Number · Canada 1-866-274-6627
Social Insurance Number1-866-274-6627
Service Canada Canada Pension Plan · Canada 1-800-277-9914
Canada Pension Plan1-800-277-9914
Service Canada Employment Insurance · Canada 1-800-206-7218
Employment Insurance1-800-206-7218

The real Service Canada

  • Sends official letters with the Canada wordmark
  • Never asks for personal information by phone, text or email
  • Lets you check a caller through 1 800 O-Canada
  • Never asks for a verification code
  • Never asks for gift cards

THE SCAM

  • "Your SIN has been suspended"
  • "Your SIN was used in a crime"
  • "Confirm your details to keep your benefits"
  • "You qualify for a new benefit, apply here"
  • "Press 1 to speak to an officer"

This is what the fake warning looks like

This is what the fake text looks like

  • Service Canada does not ask for personal information by text
  • The web address is not canada.ca
  • The threat to your benefits is the trick
  • Don't tap the link. Forward the text to 7726.
SECURITY ALERT Service Canada: Your SIN has been suspended due to suspicious activity. Verify now to avoid losing your benefits: sin-verify-canada.example
Illustration of a fake pop-up. The number shown is not real.
Service Canada: Your SIN has been suspended due to suspicious activity. Verify now to avoid losing your benefits: sin-verify-canada.example
Illustration of a fake text. The link shown is not real.

Safer than calling

My Service Canada Account

Sign in at canada.ca, typed yourself.

Call 1 800 O-Canada

An officer can check whether a caller really works for Service Canada.

A Service Canada Centre

Walk in and ask in person.

Questions people ask

Is 1-800-622-6232 really Service Canada?

Yes. It's 1 800 O-Canada, the number Service Canada's own scam and fraud page tells you to call to check a caller. But a caller showing this number may still be a scammer, because caller ID can be faked. Hang up and call it yourself.

Does Service Canada call or text asking for my details?

No. About phone calls, texts and emails, Service Canada says: "We will not ask you to provide personal information." If someone says they're from Service Canada, hang up and call 1 800 O-Canada yourself.

A caller says my SIN is suspended or linked to a crime.

That's a scam. Hang up. Service Canada's advice is to "never provide your SIN by phone unless you made the call and know that it is legally required".

A text says I qualify for a new benefit. Is it real?

Treat it as a scam. Don't tap the link. Look the benefit up on canada.ca, typed yourself, or call 1-800-622-6232.

I gave my SIN to a scammer. What now?

Call Service Canada's SIN line on 1-866-274-6627 and tell them. Tell your bank, and report the scam to the police and the Canadian Anti-Fraud Centre. Then go to What to do now.

Already shared your SIN or bank details?

What to do now

Not sure about a message you've been sent?

Check it free