Virgin Media Ireland support: the real phone number

Virgin Media will never email you asking for private or personal details, and will never close your account after just an email. If something sent you looking for this number, that message was the scam.

Last checked against virginmedia.ie on 1 November 2026.

Virgin Media Ireland · Ireland

Virgin Media Ireland Customer care, overseas customers · Ireland 00 353 1 245 8000

Customer care, overseas customers00 353 1 245 8000

Matches virginmedia.ie, checked 1 November 2026

Virgin Media Ireland Virgin Media Business Customer Care · Ireland 1800 941 941

Virgin Media Business Customer Care1800 941 941

The real Virgin Media Ireland

You contact them, always
Never asks for personal details by email
Never closes your account by email alone
Writes or phones about real account problems
Never asks for your password

THE SCAM

They contact you, urgently
"Your account will be closed"
"Confirm your details to avoid suspension"
"Install this so I can fix your broadband"
"You've won a reward, just pay postage"

This is what the fake warning looks like

This is what the fake text looks like

Virgin Media writes or phones about real problems
The web address is not virginmedia.ie
The threat to close your account is the trick
Don't tap the link. Delete the message.

SECURITY ALERT Virgin Media: Your account is due to be closed due to an unpaid bill. Pay now to keep your service: virginmedia-account-pay.example

Illustration of a fake pop-up. The number shown is not real.

Virgin Media: Your account is due to be closed due to an unpaid bill. Pay now to keep your service: virginmedia-account-pay.example

Illustration of a fake text. The link shown is not real.

Safer than calling

My Virgin Media

virginmedia.ie

Type it yourself. Never follow a link in a message.

A Virgin Media store

Find one on virginmedia.ie and ask in person.

Questions people ask

Is 00 353 1 245 8000 really Virgin Media Ireland?

Yes. It's Virgin Media Ireland's customer care number for overseas callers, listed on Virgin Media's own help page. But a caller showing this number may still be a scammer, because caller ID can be faked. Hang up and call it yourself.

What number do I call from inside Ireland?

Virgin Media's own pages list Freephone 1908 for customer care. It's a short number that only works from inside Ireland.

An email says my account will be closed.

Treat it as a scam. In Virgin Media's words: "We will never take action such as closing your account after just sending an email." Sign in to My Virgin Media yourself to check.

A caller says they're from Virgin Media and asks for my bank details.

Hang up. Wait a few minutes, then call Virgin Media yourself on a number you trust, such as the one on your bill.

I gave my details to a fake Virgin Media site. What now?

Call your bank now, using the number on your card. Change your Virgin Media password. Then go to What to do now.

Already paid, or shared your bank details?

What to do now

Not sure about a message you've been sent?

Check it free