Flggd Report & Help · India · Free

Lost money on UPI? Here is what to do in the first hour.

Answer a few questions, one at a time. Get the right steps, in the right order, for what happened to you.

FreeNo accountYour answers stay in your browser

Open the guide Call 1930 now

It cannot get your money back, and it cannot block anyone. It helps you act fast and act in the right order.

Try it here

Did money leave your account?

What happened?

Did you approve the payment?

Nothing has left yetDo not pay, and do not enter your PIN.

1Decline the request or close the payment screen.

2Real refunds and prizes never need your PIN.

3You can report the attempt on cybercrime.gov.in.

Sent to the wrong numberThis is a bank dispute, not a crime.

1Raise a dispute in the UPI app you paid from.

2Keep the transaction ID. Your bank will ask for it.

3Ask your bank to contact the receiving bank.

You were tricked into payingReport it now. Speed matters.

1Call your bank's fraud number. Ask them to report it and try to hold the money.

2Call 1930, the national cybercrime helpline. The sooner you call, the better the chance of freezing the money before it moves on.

3Finish the complaint on cybercrime.gov.in. The call alone is not enough.

Money left without your approvalLock them out first, then report.

1Switch off UPI in your payment app right now.

2Call your bank's fraud number. Ask them to block UPI on the account and check for other payments.

3Change your UPI PIN once the account is locked.

4Then call 1930.

5Finish the complaint on cybercrime.gov.in.

Why this order: while the account is still open, it can keep losing money as you report.

A short preview. The full guide covers more situations, helps you prepare for the 1930 call, and reminds you to finish the filing.

Works just as well when you are helping a parent, a friend or a neighbour.

Open the guide

What most people miss

Calling 1930 is step one. There is a step two.

The call to the national cybercrime helpline opens a complaint. It is not complete until the details are filed on cybercrime.gov.in.

Most people stop after the call. They are tired, upset, and think it is done. Report & Help tells you about step two before you call, and keeps the filing link in front of you afterwards until you mark it done.

Call 1930You get a complaint number by SMS, and a message asking you to complete the details online.

File on cybercrime.gov.inThis is the step most people never take. The guide keeps reminding you until it is done.

Ready for the call before you dial

The guide gathers what the 1930 operator will ask for, on one screen. Fill in what you have. Nothing is required, and nothing stops you calling.

What happenedIn your own words

Date and timeQuick taps, read back in plain words

AmountHow much left your account

Transaction IDFrom your UPI app's history

Your bankThe account the money left

Their UPI IDWhere the money went

ScreenshotsMessages, the payment, the profile

Kept on your phoneSaved in your browser only. Flggd never sees it.

Made for the worst hour of someone's day

One question at a time

Big buttons, short words, and nothing to read twice. Works with pinch-zoom and large text.

Lock them out first

If money left without your approval, the steps start with stopping access, so your account cannot keep losing money while you report.

The right door

A payment to the wrong number is not a crime. The guide sends it to your bank's dispute process, which can help.

The blame is theirs

Scammers are skilled at this. The words in the guide never put the fault on you.

Never charges you

Filing a cybercrime complaint is free. Anyone charging you to file one is a second scam.

Honest about limits

It does not judge any payee, block any account, or recover money. Acting fast and finishing the filing is what helps.

Just happened? Start now.

Opens in your phone's browser. Nothing to install.

Open the guide Call 1930

Work at a bank or payment app?

Pay Signal checks how risky a UPI payee is before your customer enters their PIN.

See Pay Signal

Report & Help is general guidance, not legal advice. In an emergency, call 1930 or 112.