Canada Post will never text or email you asking for card details or a fee to release a parcel. If something sent you looking for this number, that message was the scam.
Last checked against canadapost-postescanada.ca on 1 November 2026.
Track your parcel there. Real deliveries show up.
Type it yourself and enter your tracking number.
Bring the delivery notice card left at your door.
Yes. It's Canada Post's customer service number, listed on Canada Post's own website. But a caller showing this number may still be a scammer, because caller ID can be faked. Hang up and call it yourself.
Canada Post says its customer support may text from these two numbers, and that tracking texts come from 272727 or 55555, only if you signed up. Numbers can be faked, so never tap a payment link. Check your tracking in the Canada Post app or on its website instead.
That's a scam. Canada Post says it "will not charge you to track or release a delivery". Don't tap the link. Forward the text to 7726 and delete it.
In Canada Post's words: "When Canada Post makes a delivery attempt, we leave a delivery notice card at your door or in your mailbox." Look for the card, or track the parcel yourself.
Call your bank or card issuer now and say the payment was a scam. Report it to the Canadian Anti-Fraud Centre on 1-888-495-8501. Then go to What to do now.
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