Microsoft never calls, texts or shows a warning telling you to ring them about a problem with your computer. If something sent you looking for this number, that message was the scam.
Last checked against microsoft.com on 5 November 2026.
Type it yourself. Never follow a link in a message.
Built into Windows. Start there.
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Yes. It's Microsoft's toll-free support number in the United States, listed on Microsoft's own contact page. But a caller showing this number may still be a scammer, because caller ID can be faked. Hang up and call it yourself.
No. In Microsoft's words: "Microsoft doesn't send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer." If someone calls you, hang up.
No. Microsoft says: "Error and warning messages from Microsoft never include a phone number." Close the browser. If it won't close, restart your computer.
That's a scam. Microsoft says it "will never ask that you pay for support in the form of cryptocurrency like Bitcoin, or gift cards."
Disconnect it from the internet. From a different device, call your bank and change your passwords. Then go to What to do now. You can report the scam to Microsoft at microsoft.com/reportascam.
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