RBC will never call, text or email you to ask for your account number, PIN, verification code or password. If something sent you looking for this number, that message was the scam.
Last checked against rbcroyalbank.com on 1 November 2026.
From the App Store or Google Play. Check your accounts there.
Type it yourself. Never follow a link in a message.
Walk in and ask in person.
Yes. It's RBC's 24-hour line for lost or stolen credit cards, listed on RBC's own website. But a caller showing this number may still be a scammer, because caller ID can be faked. Hang up and call it yourself.
No. In RBC's words: "RBC will never call, text, or email you to ask you for personal information like your account number, PIN, verification code, or password." Hang up and call the number on the back of your card.
Treat it as a scam. RBC says it does not share these offers by text. Check your points in the RBC Mobile app or on the Avion rewards website, typed yourself.
Hang up. RBC says it "will never ask you to provide one-time codes or PINs to verify your identity over the phone". Then call the number on the back of your card.
Call RBC now: 1-800-769-2512 for a credit card, or 1-800-769-2511 for a debit card. Then go to What to do now.
Already shared a code, sent money, or handed over your card?
What to do nowNot sure about a message you've been sent?
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