Revenue: the real contact numbers

Revenue will never contact you by email, text or phone call to tell you about a tax refund or a tax bill, and it never asks for your bank or card details on a call. If a message or caller pushed you to ring a number, check it here first.

Last checked against revenue.ie on 1 November 2026.

Revenue · Ireland
Revenue PAYE - Jobs and pensions helpline (from outside Ireland) · Ireland 00353 1 738 3636
PAYE - Jobs and pensions helpline (from outside Ireland)00353 1 738 3636
Matches revenue.ie, checked 1 November 2026
Revenue ROS Technical Helpdesk · Ireland 01 738 3699
ROS Technical Helpdesk01 738 3699
Revenue National Employer Helpdesk · Ireland 01 738 3638
National Employer Helpdesk01 738 3638

The real Revenue

  • Writes to you through MyEnquiries in myAccount or ROS
  • Never texts you about a refund or a bill
  • Never asks for your bank or card details on a call
  • Never asks for your passwords
  • Never asks for gift cards or crypto

THE SCAM

  • "You are due a tax refund, claim here"
  • "Pay today to avoid a criminal case"
  • "You are due an audit, book it by Friday"
  • "Read me your card number to confirm"
  • A link to a page outside revenue.ie

This is what the fake warning looks like

This is what the fake text looks like

  • Revenue does not text about refunds
  • The web address is not revenue.ie
  • A deadline of hours is the trick
  • Don't tap the link. Delete the text.
SECURITY ALERT Revenue: You are due a tax refund of €412.60. Claim before midnight: revenue-refund-claim.example
Illustration of a fake pop-up. The number shown is not real.
Revenue: You are due a tax refund of €412.60. Claim before midnight: revenue-refund-claim.example
Illustration of a fake text. The link shown is not real.

Safer than calling

myAccount

Sign in at revenue.ie, typed yourself. Real messages appear in MyEnquiries.

ROS

For businesses and agents. Sign in at revenue.ie, typed yourself.

MyEnquiries

Revenue's secure way to send and receive messages. Use it instead of email.

Questions people ask

Is 00353 1 738 3636 really Revenue?

Yes. It's Revenue's PAYE jobs and pensions helpline, listed on Revenue's own contact page for callers outside Ireland. But a caller showing this number may still be a scammer, because caller ID can be faked. Hang up and call it yourself.

I got a text saying I'm due a tax refund. Is it real?

No. In Revenue's words: "Revenue will never contact you by email, SMS or phone call to inform you of a tax refund or bill." Don't tap the link. Check your refund by signing in to myAccount at revenue.ie, typed yourself.

Does Revenue ever phone people?

Sometimes, but it won't ask for money details. Revenue says: "Revenue may call for legitimate reasons, but we will never ask for your financial information, including bank account details, card numbers, or passwords." If a caller asks, hang up.

An email says I'm due an audit and gives a link. Is it real?

Treat it as a scam. Revenue warns about fake audit emails that link to pages outside revenue.ie. Don't click, and delete it. If you're worried, contact Revenue through MyEnquiries.

I gave my bank details to a fake Revenue site. What now?

Call your bank now, using the number on your card. If you shared your Revenue login, reset your password straight away. Then go to What to do now.

Already paid, or shared your bank or Revenue details?

What to do now

Not sure about a message you've been sent?

Check it free