What to do
- Don't click the button or reply.
- Paste the whole message into Flggd to check it.
- Report it with your email app's report option (in Outlook: Report, then Report phishing), then delete it. On a work account, also tell your IT team.
If you already clicked and signed in
- Change your password now, from a sign-in page you reach by typing the address yourself.
- On a work account, tell your IT team straight away.
- Turn on two-step verification if it's off, check recent sign-in activity, and sign out of devices you don't recognise.
- If you used the same password anywhere else, change it there too, starting with email and banking.
Related: Microsoft "Verify your identity" sign-in screen and Microsoft sign-in approval request you didn't expect.
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Text Submission
Image Submission
Flggd Verdict
Scam
Red flag
Flggd found signs in this message that match known scam patterns. Do not reply, click, call or pay.
Likely to be a scam
Yellow flag
It asks you to act: a link, a number, a reply or a payment. Where that request leads is where the harm starts.
Looks normal
Green flag
Flggd found nothing in this message that matches known scam patterns. This is an assessment of the message, not a guarantee. Accounts can be taken over, so if a request seems out of character, check again.
Likely to be a scam
Grey flag
Nothing is asked of you yet. The content, the sender or the intent do not add up. Scams like this start friendly and ask later.
This result could not be shown. Check the message again. If it happens twice, use the Flggd app instead.
Score
Scam type
Confidence
Why Flggd says this
What this message wants you to do
Has anything happened yet?
You do not have to answer. Nothing you tap here is sent or recorded, and the verdict above stands either way.
Change answer
Nothing has happened yet
Good. Checking first is the safest thing to do. Do not tap any link, reply, or call any number in the message. Block the sender and delete the message. If it claims to be from an organisation you know, contact them using details you already trust.
Change answer
You tapped a link
Opening a link does not usually take money or details on its own. The harm comes from what you do on the page it opens. If you entered nothing and installed nothing, close the page and do not go back to it. If it asked you to sign in, enter a code, or install something, and you did, choose Gave details instead.
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You gave details
Work through this in order. First, if you gave bank or card details, call your bank now on the number on your card. Next, change the password for any account you entered, and for any other account that uses the same password. If you shared a one-time code, tell the organisation it belongs to straight away. Then turn on two-step verification where you can, and watch your statements for anything you do not recognise.
Change answer
You sent money
Call your bank now, on the number on your card or in your banking app. Say: "I have been scammed and I need to stop a payment." The sooner they hear from you, the more they may be able to stop or recover. In the UK you can call 159 to reach your bank. Do not pay anyone who offers to get the money back. That is another scam.
Report it. US: ReportFraud.ftc.gov, and ic3.gov for online crime. UK: reportfraud.police.uk or 0300 123 2040; in Scotland, Police Scotland on 101. Australia: scamwatch.gov.au. Have ready the message, the sender's number or address, and any payment details.
What to do next
Do not reply, click any link, call any number in the message or send money. If it claims to be from an organisation you know, contact them using details you already trust.
Do not reply, click any link, call any number in the message or send money. If it claims to be from an organisation you know, contact them using details you already trust.
No action needed. If the sender later asks for money, codes or personal details, check that message too.
Do not reply at all, not even to say wrong number. A reply tells them the number is live. Block the sender and delete the message. If a request follows, check it again.
Text read from your image
Your image
The closest scam in the Flggd library. Similar, not necessarily the same message.
How this scam works
The closest match is the scam described on this page.
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