Is 1800197960 really Microsoft?

Yes. 1800197960 is an official Microsoft number in Australia. It's listed on Microsoft's own page.

Last checked against microsoft.com on 1 November 2026.

Yes, this is Microsoft

Microsoft · Australia 1800197960 Source: support.microsoft.com · checked 1 November 2026

A call showing this number can still be a scam

Scammers can make any number appear on your screen. If someone called you, hang up and ring 1800197960 yourself.

Microsoft · US, UK, Canada, New Zealand and IrelandSee Microsoft's page

Is 1800197960 really Microsoft?

Yes. It's on Microsoft's own website, and we check it every day.

I got a call from 1800197960. Is it safe?

Not necessarily. Caller ID can be faked. Hang up, then call 1800197960 yourself so you know who you're talking to.

Someone texted me this number and told me to call it.

Microsoft doesn't send texts asking you to call. Use Microsoft's app or website, typed by hand.

Already called, paid, or let them onto your computer?