Walmart doesn't text you to say you've won a contest, and it doesn't send texts about product recalls. If something sent you looking for this number, that message was the scam.
Last checked against walmart.com on 1 November 2026.
Your orders are there. Check it instead of a link.
Type it yourself. Never follow a link in a message.
Ask at the customer service desk.
Yes. It is 1-800-WALMART, the customer service number on Walmart's own contact page. But a caller showing this number may still be a scammer, because caller ID can be faked. Hang up and call it yourself.
It's a scam. In Walmart's words: "Walmart doesn't notify winners of any contest via text message." Don't tap the link.
That's a scam. Walmart's advice is to treat gift cards like cash and never share a picture of the card or the numbers on the back with someone you don't know. If it already happened, call Walmart's gift card scam line, (888) 537-5503.
It's fake. Walmart says: "Walmart will NEVER mail you a check and ask that you deposit it to purchase an item or service and keep the remainder of the amount as payment for services." Don't deposit it.
Call your bank on the number on your card. If you paid with Walmart Gift Cards, call (888) 537-5503 straight away. Report it to the FTC at reportfraud.ftc.gov. Then go to What to do now.
Already paid, or shared your gift card numbers?
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